Privacy

Privacy Policy

Introduction

Pygrok Software Development Inc. (“Pygrok”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.pygrok.com. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Contact Information

For privacy-related inquiries, you can contact us at:

  • Email: [email protected]
  • Address: St. Albert Office - 200 Carnegie Dr #206-4, St. Albert, AB - St. Albert, AB, T8N 5A8, Canada

Data Collection

Types of Data Collected

We collect the following types of personal information:

  • Name
  • Email address
  • Phone number

We also collect non-personal information such as:

  • Browser type
  • IP address

Collection Methods

We collect data through:

  • Website forms
  • Google Analytics

Data Usage

Purpose of Data Collection

We use the collected data for the following purposes:

  • Customer support
  • Marketing

Data Sharing

We share personal data with the following third parties for specific purposes:

  • Google Analytics: To analyze website traffic and usage.
  • Mailchimp: For email marketing.
  • Sendgrid: For email communication.

We do not sell personal data to third parties.

Data Protection

Security Measures

We implement the following measures to protect personal data:

  • Secure servers

Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We determine retention periods based on the following criteria:

  • The length of time we have an ongoing relationship with you and provide services to you.
  • Whether there is a legal obligation to which we are subject.

User Rights

Access and Control

Users have the following rights regarding their personal data:

  • Deletion

Users can exercise these rights by sending us an email at [email protected].

We obtain user consent for data collection and processing through a checkbox where users accept the terms and conditions. Users can withdraw their consent by sending us an email at [email protected].

Additional Information

Policy Updates

We will inform users about changes to the Privacy Policy by sending them an email.

Children’s Privacy

We do not knowingly collect data from children. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information from our servers.

This Privacy Policy is compliant with the General Data Protection Regulation (GDPR).

Specific Practices

Cookies and Tracking Technologies

We use cookies and other tracking technologies through Google Analytics to analyze website traffic and usage. Users can manage cookie preferences through their browser settings.

Our website contains links to third-party websites, including social media platforms (Facebook, LinkedIn, Twitter, Instagram, GitHub). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Conclusion

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.